BigCommerce WhatsApp Integration
Connect your BigCommerce store to WhatsApp with DialogTab in minutes. Automated order notifications, cart abandonment recovery and AI chatbot to boost your sales.
Setup in 4 Steps
Enter BigCommerce API Credentials
Get your API key from the BigCommerce admin panel and paste it into DialogTab. The connection is verified automatically.
Connect Your WhatsApp Number
Verify your number with the official WhatsApp Business API. DialogTab gives you a verified, dedicated number in minutes.
Set Up Automation Flows
Easily configure order confirmation messages, shipping notifications and cart abandonment messages with templates.
Start Selling
Your BigCommerce customers can now receive order confirmations, shipping tracking and support via WhatsApp.
DialogTab Features for BigCommerce
Grow your BigCommerce store with WhatsApp and omnichannel communication.
Multi-Channel Order Management
WhatsApp notifications suited for BigCommerce's multi-channel sales structure. Send automated notifications for orders from every sales channel.
WhatsApp Cart Recovery
Recover lost sales by automatically sending personalized WhatsApp messages and payment links to customers who abandoned their BigCommerce cart.
AI Chatbot
An AI chatbot that knows your BigCommerce product catalog and order information. Answer customer questions instantly, 24/7.
Bulk Sender & Campaigns
Send bulk WhatsApp campaign messages to your BigCommerce customer segments. Flash sales, stock alerts and loyalty offers.
Omnichannel Inbox
Manage WhatsApp, Instagram DM, Facebook Messenger, TikTok and Live Chat messages from a single panel.
Advanced Analytics
Analyze the impact of WhatsApp campaigns on BigCommerce sales in detail. Conversion rates, channel ROI and customer segment metrics.
Frequently Asked Questions
How does BigCommerce WhatsApp integration work?
DialogTab syncs your BigCommerce store's order, payment and shipping data. It automatically sends WhatsApp notifications to customers — order confirmations, shipping tracking and delivery updates.
Does cart abandonment recovery work with BigCommerce?
Yes. When a customer adds items to their cart but doesn't complete checkout, DialogTab automatically sends a personalized WhatsApp message with a payment link.
Do I need technical knowledge for the BigCommerce integration?
No. DialogTab's setup wizard guides you through entering your BigCommerce API credentials and completing the integration in minutes.
Can I promote BigCommerce products on WhatsApp?
Yes. DialogTab's Bulk Sender lets you share your BigCommerce product catalog and send campaign messages to opted-in customers via WhatsApp.
Is the BigCommerce integration free?
The BigCommerce integration is included in all DialogTab plans. Get started today or contact our expert team.