The WhatsApp CRM Built for Shopify
Sync your Shopify store with DialogTab in minutes. Send automated order updates, recover abandoned carts via WhatsApp and turn browsers into buyers with AI-powered conversations.
DialogTab is an official WhatsApp Business API CRM that lets e-commerce teams manage WhatsApp, Instagram DMs, Facebook Messenger, TikTok, Telegram and live chat from one shared inbox — with an AI chatbot, cart abandonment recovery, bulk sender and deep integrations for Shopify, WooCommerce, Ticimax, İkas and more.
Up and Running in 3 Steps
Connect Your Shopify Store
Install the DialogTab integration from the Shopify App Store or connect via our one-click setup wizard. Your products, orders and customers sync automatically.
Set Up Automation Flows
Configure order confirmation messages, shipping alerts and cart abandonment sequences with drag-and-drop templates. No code required.
Start Selling on WhatsApp
Your team handles conversations in DialogTab's shared inbox while your AI chatbot covers routine queries 24/7. Watch revenue grow.
Everything a Shopify Store Needs
DialogTab adds WhatsApp superpowers to your Shopify store without replacing what already works.
Abandoned Cart Recovery
When a shopper leaves without buying, DialogTab fires a personalized WhatsApp message with a direct link back to their cart. Average recovery rates of 15–30%.
Order & Shipping Notifications
Automatically send order confirmations, payment receipts, dispatch alerts and delivery confirmations. Cut 'Where is my order?' tickets significantly.
AI Chatbot for Shopify
The AI chatbot knows your product catalog, stock levels and order status. It answers customer questions instantly — even at 2 AM.
WhatsApp Campaigns
Launch flash sales, back-in-stock alerts and loyalty rewards to opted-in customers. Segment by purchase history, location or product interest.
Multi-Agent Support Inbox
Your support and sales teams share one WhatsApp number. Route pre-sale questions to sales agents and post-purchase issues to support — automatically.
Revenue Attribution
See exactly which WhatsApp messages drove purchases. Track campaign ROI, conversion rates and average order values per channel.
Instagram & Facebook Too
Don't stop at WhatsApp. Manage Instagram DMs, Facebook Messenger and TikTok messages from the same Shopify-connected inbox.
Customer Tagging & CRM
Tag customers as VIP, first-time buyer, high-LTV and more. Use tags to personalize every message and build lasting relationships.
Omnichannel — Not Just WhatsApp
DialogTab connects all your Shopify customer touchpoints in one place.
Works Alongside Your Shopify Stack
DialogTab complements the tools you already use on Shopify. And if your store runs on another platform, we support those too.
Enterprise or Custom Platform?
We build bespoke integration solutions for brands with complex stacks — ERP, OMS, custom APIs and more.
Request Custom IntegrationFrequently Asked Questions
How does DialogTab integrate with Shopify?
DialogTab connects to your Shopify store via our official integration. Once connected, it syncs orders, customers and product data automatically, enabling automated WhatsApp messages for order events and cart abandonment.
Can DialogTab recover abandoned Shopify carts via WhatsApp?
Yes. When a customer adds items to their cart but doesn't complete checkout, DialogTab sends a personalized WhatsApp message with a direct link back to their cart. You can customize the message timing and content.
Does it work with WhatsApp Business API?
Yes. DialogTab uses the official WhatsApp Business API, which means your messages are delivered reliably, your number is verified, and you can send bulk messages to opted-in customers.
Can I handle Shopify customer support on WhatsApp?
Absolutely. DialogTab's multi-agent inbox lets your support team manage all WhatsApp conversations from Shopify customers in one shared inbox with internal notes, assignment and routing.
Does DialogTab support other channels besides WhatsApp for Shopify?
Yes. In addition to WhatsApp, DialogTab centralizes Instagram DMs, Facebook Messenger, TikTok, Telegram and Live Chat — all connected to your Shopify store data.
Is there a free trial for Shopify stores?
Yes. You can try DialogTab free for 14 days with no credit card required. All features, including Shopify integration, are available during the trial.
Connect Your Shopify Store Today
Start recovering carts and closing sales on WhatsApp in minutes.