DialogTab is suitable for every company that wants to work and communicate efficient with leads, clients, teams and colleague's. DialogTab is easy to use and understand, therefore extensive training is not necessary.
Does DialogTab require a minimum amount of users?
Every package can be started from one user. In a package with maximum amount of users, when you want to add an extra user, you need to upgrade your package to the next tier.
What is multi-channel chat?
The DialogTab multi-channel chat enables easy collaboration with colleagues resulting in higher productivity. All communication channels will be available from one shared chat screen. This enables you to assign conversations to the right person, tag colleagues and chat internally.
Why is WhatsApp Business an Add-On?
DialogTab has a collaboration with several WhatsApp business partners that enable to add WhatsApp business to your DialogTab inbox. We gladly bring you in contact with WhatsApp her business partners to communicatie via WhatsApp business.
What are channels?
Channels are communication channels like Messenger, WhatsApp, Live Chat, Instagram(Closed Beta) and more. Per tier, there is a specific amount of channels you can add.
What is the contract term?
With DialogTab it is possible to start a monthly or a yearly contract. Both contracts have to be paid upfront, with the yearly contract you enjoy a discount.
What is the cancellation period?
DialogTab is fully transparent and does not have a cancellation period. The subscription renews automatically when a new month or year begins, you can cancel subscription before this date.
How does upgrade work?
When you upgrade a one time invoice will be due for the remaining of the current contract period. The upgrade will be added automatically to your subscription and following invoices.
How to get access to WhatsApp Business API / WhatsApp Web API?
If you want to provide an excellent e-commerce experience to your customers who contact you through WhatsApp, simply integrate your account with DialogTab by applying the WhatsApp Business API. If you don't know how to get the WhatsApp Business API, you can fill out the application form via WhatsApp. If you need support in this process, you can contact us to work with your WhatsApp API retrieval processes.
What is the WhatsApp Business API solution provider?
You may need to integrate your WhatsApp Business API account with the solution providers when you wish to provide your customers with more than one agent through WhatsApp. Dialog Tab is an official WhatsApp solution provider. By connecting your WhatsApp Business API account with the Dialog Tab, you can serve your customers through a single panel.