Marketplace Q&A Management

Answer All Marketplace Questions From One Panel

Manage product questions from Trendyol, Hepsiburada, Amazon, N11.com and Pazarama from a single panel. Maximize customer satisfaction with AI-powered automatic responses and a hybrid system.

5+
Marketplace Integrations
85%
AI Auto-Response Rate
3x
Faster Response Time
40%
Customer Satisfaction Increase

Supported Marketplaces

Manage all product questions across Turkish and global marketplaces from a single DialogTab dashboard.

Trendyol Q&A

Trendyol Q&A

View and respond to questions on your Trendyol products in real time from the DialogTab panel. Give fast, accurate answers with AI-powered suggestions.

Real-time question notifications
AI-powered answer suggestions
Product-based automatic replies
Bulk question management
Hepsiburada Q&A

Hepsiburada Q&A

Instantly respond to product questions on your Hepsiburada store. Automatically answer customer queries with AI that learns from your product descriptions.

Automatic product data sync
Smart reply templates
Response time tracking
Multi-store support
Amazon Q&A

Amazon Q&A

Manage customer questions on your Amazon store through DialogTab. Never miss questions on your product pages — improve sales with timely, accurate answers.

Amazon Seller Central integration
Multi-ASIN management
Automated response system
Performance reports
N11.com Q&A

N11.com Q&A

Track and quickly respond to product questions on N11.com marketplace from a centralized panel. Manage all questions from one place.

N11 store synchronization
Quick reply templates
Category-based question management
Performance analytics
Pazarama Q&A

Pazarama Q&A

Easily manage product questions on Pazarama marketplace from the DialogTab panel. Increase customer satisfaction with fast, accurate AI-suggested replies.

Pazarama integration
AI-powered answer suggestions
Instant notifications
Easy management dashboard

AI & Hybrid Response System

Automatically answer questions with AI that learns from your product descriptions. For complex questions, the human-in-the-loop hybrid system steps in — the right balance is always maintained.

AI learning from product descriptions
Balanced auto & manual replies
Confidence-score-based automation
Reply quality tracking

Benefits of Marketplace Q&A Management

Answer questions across all marketplaces on time and grow your sales.

Single Panel Management

Manage all questions from Trendyol, Hepsiburada, Amazon, N11.com and Pazarama from a single DialogTab screen. Stop switching between platforms.

AI-Powered Automatic Replies

AI analyzes your product descriptions and automatically answers questions on your behalf. Resolve up to 85% of questions without manual intervention.

Faster Response Time

Reduce your average response time by 3x. Faster responses help you rank higher in marketplace algorithms and improve conversion rates.

Increase Sales Conversion

Timely and accurate answers build customer trust. Well-managed Q&A can increase product conversion rates by up to 40%.

Protect Your Brand Reputation

Strengthen your brand reputation with consistent, accurate and professional answers. Apply the same standards across all channels.

Track Team Performance

Monitor response times, automation rates and customer satisfaction metrics with detailed reports. Measure team efficiency.

How It Works

Connect your marketplaces in minutes and start managing questions automatically.

1

Connect Your Marketplaces

Easily connect your Trendyol, Hepsiburada, Amazon, N11.com and Pazarama accounts to DialogTab via API integration.

2

Sync Product Information

Product descriptions, specifications and FAQ data are automatically synchronized. AI learns from this data and builds a response model.

3

Train the AI

Fine-tune your AI model with initial responses. Define which questions should be answered automatically and which manually.

4

Activate Automated Management

Questions from all marketplaces are now managed automatically. Exceptional cases are notified to your team.

Frequently Asked Questions

Which marketplaces are supported?

DialogTab supports Trendyol, Hepsiburada, Amazon, N11.com and Pazarama. More marketplace integrations will be added soon.

How does the AI learn about product questions?

Our AI model learns from product titles, descriptions, technical specifications and your past Q&A data. After integration, product data is automatically loaded and the AI starts providing answer suggestions within a few hours.

What happens if the AI gives a wrong answer?

The hybrid system puts questions with low AI confidence scores into a manual review queue. Your team can review, correct and approve these questions. This feedback also improves the AI.

Can I manage multiple marketplace accounts?

Yes, you can manage multiple stores and marketplace accounts from the same DialogTab panel. You can configure separate settings for each store.

How much will my response time improve?

Based on our customers' experience, average response time is reduced by 3x. Automatic responses are sent instantly, while questions requiring manual handling are also processed quickly through the notification system.

What do I need to get started?

Create your account or contact our expert team. Integration setup is typically completed within 1 business day.

Need a Custom Marketplace Integration?

Is there a marketplace we don't support yet? Contact us for custom API integration or integration with your existing system.

Contact Us

Automate Your Marketplace Questions

Manage questions from all your marketplaces in one panel and speed up your response process with AI.