Connect & Manage Instagram
Turn Instagram into a high-converting customer support channel. Manage DMs, track comments, and automate replies — all from one unified inbox.
Key Features
Everything your team needs to engage customers and grow through Instagram.
DM Management
Handle all Instagram direct messages in a shared team inbox with assignments.
Comment Tracking
Monitor and respond to product comments and mentions across all posts.
Story Replies
Capture story mentions and replies and route them to your support team.
Auto-Replies
Set keyword-based auto-replies for DMs and comments to engage 24/7.
Team Collaboration
Assign Instagram conversations to agents and track response performance.
Performance Analytics
Measure response time, engagement, and team productivity with dashboards.
Who Uses It
Instagram integration powers engagement-driven businesses worldwide.
Product Inquiries via DM
Respond to sizing, availability, and styling questions from followers instantly.
Reservations & Menu Queries
Handle booking requests and menu questions directly through Instagram DMs.
Order & Shipping Support
Manage order status questions and return requests through Instagram inbox.
Program Enrollment
Guide followers through memberships and class schedules via Instagram DM.
How to Connect
Connect your Instagram Business account to DialogTab in a few clicks.
Sign Up to DialogTab
Create your DialogTab account and navigate to the integrations panel.
Connect Instagram Business
Authorize your Instagram Business account via Facebook Business Manager.
Set Up Auto-Replies & Rules
Configure keyword triggers, auto-reply flows, and team assignment rules.
Start Engaging
Reply to DMs, comments, and story mentions from a single unified inbox.
Frequently Asked Questions
Can DialogTab manage Instagram DMs?
Yes. DialogTab provides a full-featured Instagram DM inbox where teams can view, assign, and reply to all direct messages in real time.
Does it track Instagram comments?
Yes. DialogTab monitors all post comments and mentions, allowing your team to respond or hide them directly from the dashboard.
Can I auto-reply to Instagram messages?
Yes. You can configure keyword-based auto-reply rules for Instagram DMs and comments to engage customers around the clock.
Is an Instagram Business account required?
Yes. Instagram Business or Creator account is required to access the Instagram Messaging API used by DialogTab.
Can multiple agents reply to Instagram?
Yes. DialogTab's shared inbox lets multiple agents manage Instagram DMs simultaneously with conversation ownership and history.
Turn Instagram Into a Support Powerhouse
Manage every DM, comment, and story reply from one smart inbox. Start for free today.