Connect & Manage Telegram
Harness Telegram's powerful Bot API to automate customer support, manage groups, share files up to 2GB, and serve users across 200+ countries from one inbox.
Key Features
Full-stack Telegram management built for modern customer support teams.
Bot Integration
Build and deploy Telegram bots for automated customer support and workflows.
Group Management
Manage Telegram groups and supergroups with moderation and reply tools.
Channel Support
Monitor and respond to Telegram channel messages and subscriber queries.
File Sharing
Send and receive files, images, and documents up to 2GB through Telegram.
Multi-Agent Inbox
Assign Telegram conversations to agents for collaborative team handling.
Auto-Replies
Trigger automatic responses to user messages using keyword detection.
Who Uses It
Telegram is a preferred channel for tech-forward and global businesses.
Developer Support
Provide technical support and product updates via Telegram bot channels.
Content Distribution
Push breaking news, articles, and media to subscribers through Telegram channels.
Group Moderation
Manage large Telegram communities with automated moderation and replies.
Real-time Assistance
Offer instant customer support through Telegram bots with human escalation.
How to Connect
Connect your Telegram bot to DialogTab in four simple steps.
Create a Telegram Bot
Use Telegram's BotFather to create a new bot and get your API token.
Connect to DialogTab
Paste your Telegram bot token into DialogTab's integration settings panel.
Configure Flows & Auto-Replies
Set up conversation flows, keyword triggers, and agent routing rules.
Go Live
Start receiving and responding to Telegram messages from your team inbox.
Frequently Asked Questions
Does DialogTab support Telegram bots?
Yes. DialogTab integrates with Telegram's full Bot API, enabling you to build, deploy, and manage bots for automated customer interactions.
Can I manage Telegram groups?
Yes. You can connect Telegram groups and supergroups to DialogTab to monitor conversations and respond to members from a unified inbox.
What file types can be shared?
Telegram supports all common file types including PDFs, images, videos, audio, and archives up to 2GB per file through DialogTab.
Is Telegram integration free?
Telegram integration is included in all DialogTab paid plans. Check our pricing page for details on features included in each tier.
Can multiple agents use Telegram?
Yes. DialogTab's shared inbox allows multiple agents to handle Telegram conversations simultaneously with full context and history.
Scale Customer Support on Telegram
Reach customers across 200+ countries on Telegram with intelligent bots and a powerful shared inbox.